Verified Customer Reviews

The Voice of Our Customers

3,964 customers have shared their Hansen Bros. experience — from local Seattle moves to cross-country and international relocations.

August 22, 2011

“The 2 young men who did my move were fantastic. They were very efficient and made sure that I was satisfied at every step. They are to be commended as excellent employees and great marketing for your company.”

Denise S.

Verified Customer

August 22, 2011

“Great job. Would use again.”

Don C.

Verified Customer

August 22, 2011

“Lisa failed to get the moving date changed from the date at bid time (Weds) to Monday even though she sent me several emails (I have them) saying that Monday was now the scheduled day. When the truck did not show up, I called and Mike said I was scheduled for Weds. He did hustle and get a crew and a truck and the crew was great and move when well. But that was a very big error on Lisa's part and the closing day on the house I was moving from was Monday.”

Patricia T.

Verified Customer

August 22, 2011

“This was a small move that was complicated by my being out of town. I learned Hansen has at least three locations that manage moves. All of the pieces came together and I am very grateful.”

Wayne S.

Verified Customer

August 19, 2011

“Tim and Nate were very respectful of my elderly parents and their belongings. They took the time necessary for my folks to make decisions.They (Tim & Nate) were well groomed and well mannered.This team is a credit to your company and its image.”

Bob R.

Verified Customer

August 17, 2011

“Recommended by Aegis of Shoreline. Crew arrived exactly on time at 8:30 and finished loading the truck at 9:30. They arrived at the first drop-off site (Aegis Shoreline) about 10:00 and were finished setting up the bed and dresser by 11:15. They even moved a chair from the living room to the bedroom for us because we changed our mind. (Small thing, but greatly appreciated.)They finished delivery, including a piano, at the second drop-off site and were done at 12:15.The first two employee ratings above were also outstanding (thank you, Scott), but I was extremely impressed with the crew and wanted to give them higher marks.Overall experience: superb! Would we recommend: yes, have already...”

Dennis H.

Verified Customer

August 17, 2011

“Everything was awesome, except I feel like I got charged an extra hour of time. I have an email out to Bruce Crabtree and am awaiting his reply. No issues with Bruce, he was fabulous, the crew was hard working and great...just not sure how he calculated time...”

Harpreet L.

Verified Customer

August 16, 2011

“Flawless move. Outstanding Team-hope to get those three guys back if I ever have to move again. Thank you- will recommend you.”

Dieter M.

Verified Customer

August 15, 2011

“This moving crew was especially outstanding in every way: efficient, careful, pleasant, polite, worked well together, fast moving, knew what they were doing - to sum up, it should be apparent at this point that we were highly pleased.”

Edward G.

Verified Customer

August 15, 2011

“Slight scheduling glitch left me less than happy. That's the only thing I would not wish to repeat.”

Helen L.

Verified Customer

August 15, 2011

“I expected more proffesionalism from your company; it started with not getting a return phone call from the salesperson to having one member of the crew disappear for a couple of hours before returning to tell crew lead he was leaving due to being sick only to start feeling better and staying.”

Rick D.

Verified Customer

August 14, 2011

“I called and left a message to dispute a half charge and my call was not returned. The movers (Tim and Niko) were great!”

Milton W.

Verified Customer

Ready to Move? Let’s Get Started.

Get a Free Quote